Refund Policy

30-Day Money-Back Guarantee

We stand behind QwintTalk. If you're not fully satisfied within 30 days of purchase, you may request a refund.

1. Eligibility for Refund

You are eligible for a refund if:

• You submit the refund request within 30 days of the original purchase date
• The license has not been used extensively or abused
• The product does not function as described on a supported system
• You have contacted our support team and attempted troubleshooting

2. Non-Refundable Items

Refunds will not be issued for:

• Credit top-up purchases (once purchased, credits are non-refundable)
• Licenses purchased more than 30 days ago
• Refund requests made after the refund window has expired
• Refund requests based on incompatibility with unsupported software versions or operating systems
• Purchases made through third-party platforms without proper authorization

3. How to Request a Refund

To request a refund, contact our support team with the following details:

• Your full name and email used during purchase
• Your receipt or order ID
• The reason for the refund request

Email: support@qwintsoft.com

4. Refund Processing

Once your request is approved, the refund will be processed through the original method of payment. Please allow 5–10 business days for the credit to appear in your account, depending on your bank or card issuer.

5. Abuse of the Refund Policy

We reserve the right to refuse refunds to users who abuse this policy by repeatedly purchasing and requesting refunds for the same license.