Privacy Policy

Last updated: February 18, 2026

Introduction

Qwint Soft LLP ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when you use QwintTalk, our software and services.

Information We Collect

Account and Purchase Information

When you purchase QwintTalk services, Qwint Soft LLP collects your name, email address, and payment information on our behalf. We receive and store limited transaction details required to activate your license.

License Activation Data

We store your license key, activation status, machine identifiers (hashed), and usage events to validate your license and track product consumption.

Audio Processing Data

When you generate captions, audio segments may be processed temporarily by AI transcription services for processing. These audio segments are not stored beyond the duration required to complete transcription.

Analytics Data

We collect anonymous usage metrics (e.g., feature used, caption generation, plugin version) to improve the software. This data cannot be used to identify you personally.

How We Use Your Information

We use collected information to:

  • Deliver the license key and activation instructions to your email
  • Validate your license and manage your credit balance
  • Process AI transcription requests
  • Send important product updates or security notices (not marketing spam)
  • Improve the software and fix bugs
  • Comply with legal obligations

Data Sharing

We do not sell, rent, or share personal data with third parties for marketing purposes.

We share data only with:

  • Razorpay — secure payment processing
  • OpenAI / Whisper APIs — AI transcription and caption generation
  • Email service providers — for transactional emails
  • Legal authorities — when required by law

Data Retention

We retain your account and license data for the duration of your license plus three years for legal and accounting purposes. You may request deletion of your data at any time. Audio content processed during transcription is not retained.

Security

Qwint Soft LLP implements industry-standard security measures including:

  • TLS encryption for data in transit
  • Secure hashing for machine identifiers
  • Multi-factor authentication for data access
  • Regular infrastructure audits

User Rights

As a user, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of product metrics (via software settings)

Requests can be sent to support@qwintsoft.com.

Cookies

Our website uses minimal essential cookies to manage your session and handle authentication. We do not use advertising or tracking cookies.

Children's Privacy

QwintTalk is not intended for children under 13. We do not knowingly collect personal data from children. If we learn that a child has provided personal data, we will delete it immediately.

Changes to This Policy

Qwint Soft LLP reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated revision date.

Contact

For questions about our privacy practices, contact us at:

Qwint Soft LLP

Email: support@qwintsoft.com